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Free US shipping on orders over $300 (Use Code:FS300D)

FAQ

Order Placement:

The best way to place an order is through the website, this is the fastest and most convenient method, and we recommend all orders to be placed this way.

Payment Options:

PayPal Express

Stripe

IMPORTANT: ORDER PAYMENTS ARE PROCESSED BY PAYMENT PROCESSORS (PayPal & Stripe), ALHUDA ONLINE BOOKS DOES NOT HAVE ACCESS TO YOUR PAYMENT INFO INCLUDING CREDIT CARD INFO.

All checkout pages are protected with SSL encryption.

All orders must be prepaid.

If you choose to pay using e-check through PayPal (7 business days).

Order Cancellation:

If you would like to cancel an order that has not been shipped yet, there is no charge for cancellation. If the order has already been shipped, you will be liable for shipping both ways.

If you have already received the shipment, please refer to our return policy.

How can I get good deals?

Keep checking the Alhuda online books website for good deals.

What are coupons?

Promotional coupons are specific codes you enter during checkout to receive special discounts and offers.

How can I get an Invoice?

Once your order is completed. You can view and print invoices for all orders by logging in to your alhudaonlinebooks.com account.

Do you have walk-in business?

No.

Order Tracking Information:

All shipping methods we use provide a tracking number, once your order is approved and shipped, you will receive an email containing the tracking number. Please make sure to provide good email address during ordering process.

Shipping Methods & Delivery Times:

All International orders except Canada are shipped via DHL Express, FedEx or USPS Priority Mail.

All Canadian orders are shipped  via DHL Express, USPS or FedEx.

IMPORTANT: INTERNATIONAL SHIPPING CHARGES DO NOT INCLUDE CUSTOM DUTIES, ANY CUSTOM DUTIES IMPOSED BY DESTINATION COUNTRIES, IS THE SOLE RESPONSIBILITY OF BUYER OR IMPORTER.

USPS Priority Mail: 2-4 Business Days (US Orders Only)

USPS First Class Mail: 3-4 Business Days (US Orders Only)

USPS Priority Mail International: 8-10 Business Days (Canada) & more for rest of the world.

FedEx Ground: 3-5 Business Days (USA),5-10 Business Days (Canada).

Note: Alhuda online books policy is to  monitor, shipping charges for each and every order, although shipping charges are quoted directly from USPS site, and after reviewing, if we feel, customer has been charged excessive shipping, we always refund excessive shipping charges, we strongly believe in passing down the savings to our customers.

Digital Download Problems:

Please message via "Contact Us" tab listed on the bottom of Home page for help with download issues.

*:Messages received over the weekend would be handled on first business day.

*:Digital downloadable products are "Non-Refundable".  

***:Only 1 download is allowed per purchase and the download link will expire as soon as PDF file is downloaded successfully.

Local Store Pickup Option has been temporarily discontinued, due to COVID-19 pandemic.

Local DFW Store Pickup Option: Once an order is ready for pick up, we will notify you via an email message, consisting all the pertinent information, all orders should be collected from our Hurst location no later than 7 business days, after such time, all uncollected orders will be canceled and refunded without any further notice.